Support
For account, queue, billing, privacy, or deletion assistance, email support@nextqueue.app.
Common tasks
Manage billing
Sign in, open Plan, then choose Manage billing to update payment details or cancel renewal.
Install NEXT
Open NEXT in Safari or Chrome and choose Add to Home Screen or Install app.
Delete a NEXT account and its data
Sign in to NEXT Settings and use the protected account-deletion form. You can use this browser option even if the Android app has been uninstalled. If you cannot sign in, email support@nextqueue.app to request help with deletion.
Deleting an account removes its active NEXT authentication account. For a business you own, the associated business and queue data, including queue entries and events, are removed. An active NEXT subscription is cancelled before the account is removed. If other members share a business you own, you must first remove or transfer their access before deleting the account.
Stripe and other service providers may retain transaction or security records where required by law or for fraud prevention. Those records are kept for the applicable legal or security retention period. See the Privacy Policy for more detail.
Support is provided in English. Include the business name connected to your account, but never send your password or full payment-card details.